Global consulting expertise without the layers, cost, or complexity
Phased, outcomes-driven approach delivering practical, sustainable results
Strategy, projects, people, and change connected to drive lasting results
Decades of cross-sector experience backed by leading industry certifications
Challenge: $500M talent transformation across 12 projects lacked a unified change management approach to sustain outcomes.
Solution: Designed and standardized an enterprise-wide framework integrated into the project lifecycle; built practitioner capability across functions.
Results: Delivered consistent adoption and successful go-live across 12 projects, impacting 190K professionals globally.
Helping leaders move people forward, together.
Challenge: Statewide modernization of the largest financial SAP implementation in Illinois history, requiring 1,600 users ready on Day One.
Solution: Deliver training across 16 agencies; developed 23 instructor-led, virtual, and micro-learning courses with dashboards and feedback loops.
Results: Achieved seamless Day One go-live with 1,600 users trained across 22 locations, advancing financial transparency and data integrity statewide.
Getting everyone ready for success on Day One.
Challenge: Unprecedented surge in unemployment claims during COVID-19 threatened financial lifelines for residents.
Solution: Led statewide change management strategy; trained 1,000 agents, improved call resolution, and strengthened communication systems.
Results: Enabled the largest claims processing effort in California’s history, ensuring 15M residents received benefits during the pandemic.
Standing up people and systems when it mattered most.
Alicia Reynaud is a forward-thinking leader with a proven record of driving breakthrough results across people, processes, and technology. She is recognized for solving complex challenges, leveraging data to shape strategy, and leading execution that elevates both employee and customer experiences.
Alicia has decades of experience leading teams and driving transformation across multiple industries and sectors, including global management consulting firms (Big 4), public sector agencies, commercial enterprises, and nonprofit organizations. Her expertise spans strategy, project execution, workforce development, organizational change, communications, training, operations, process optimization, and leadership development.
She holds an MBA from the University of Illinois, Urbana-Champaign, and studied international marketing at ESSEC Business School in Cergy, France. A proud alumna of Jackson State University, Alicia earned her bachelor’s degree in finance and continues to bring global insight and local commitment to every engagement.
I have always believed that organizations thrive when clarity cuts through the fog. Throughout my career, I’ve been passionate about helping leaders and teams find focus, strengthen their foundations, and align their actions with purpose.
I help leaders align, teams grow, and change stick, creating focus today and performance that lasts into the future.
For me, consulting isn’t about polished decks or dense reports. It’s about helping organizations move forward with clarity, precision, and care so every strategy, project, and person moves in the same direction.
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